Privacy Policy

LaserShield® Systems, Inc. Privacy Policy

LaserShield® takes your privacy seriously. Please read the following to learn more about our privacy policy.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.

LaserShield® is committed to protecting the privacy of our users' personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our privacy practices and choices you can make about the way your information is used.

Our privacy policy contains the following information:

Information the LaserShield® collects and how it is used

The LaserShield® collects certain information to enable you to take full advantage of our offerings when you register at our site, order products or services, participate in our contests, surveys, promotions, or activities, or otherwise communicate with us. If you choose, you can visit the LaserShield® without providing us with any information about yourself. The LaserShield® collects both personally identifiable and non-personally identifiable information from users of its website.

This policy does not apply to the practices of companies that LaserShield® does not own or control, or to people that LaserShield® does not employ or manage.

Personally Identifiable Information
When you Activate a Protection Plan or Register with the LaserShield®, we require you to give us contact information (such as your name, e-mail address, and physical address), demographic information (such as your age and gender), and that is not otherwise publicly available.

When you order products or services from our site, we also may need to collect some additional purchase information from you, including credit card information, description of your repair or installation, and information about your home (e.g., number of rooms, size and age of house, and lawn size).

We use the customer contact information we collect to connect you with the LaserShield® Monitoring service, and to send you, if you so choose, information about our company, newsletters, promotional materials, and information from the service provider network.

We may also use the information we collect, in combination with outside records, to notify you about important changes to the website, new LaserShield® services and products, and special offers and information we think you'll find valuable. We use information gathered at the time of purchase to process your order, to enable the provider to fulfill your order, and to notify you of your order status. A customer care representative or service provider may contact you in order to fulfill a service you purchased or to provide information you requested.

Non-personally Identifiable Information
We may collect certain non-personally identifiable information about you when you visit our site, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, the referring site from which you came (e.g., a partner site), and the domain name of your internet service provider (e.g., America Online, Earthlink).

We use the non-personally identifiable information that we collect in the aggregate to improve the design and content of our site. We also use this information to analyze site usage.

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Commitment to the security of your information

When you place orders or access your account information, we use a secure server. The secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Furthermore, digital certificates protect all of the customer transactional data we collect against unauthorized access. The LaserShield®'s digital certificates are issued by VeriSign, one of the most established issuers of digital certificates. Additionally, we use firewall security and limit data access to protect your personally identifiable information.

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Disclosure of information to outside parties

To process your requests for products or services, we will need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with the LaserShield® Monitoring company and LaserShield® Customer Care company.

If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from the LaserShield® or the provider network, and your personally identifiable information will continue to be solely maintained by the LaserShield®.

To help you identify when you are on the LaserShield® website, we place our logo in the upper left corner to indicate that you are within the LaserShield®.

The LaserShield® may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our privacy policy. The LaserShield® will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency's request.

Finally, the LaserShield® may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.

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Information partners collect

Our site contains links to other websites whose information practices may be different than ours. You should consult the other sites' privacy policies, as we have no control over information that you may submit or that the third parties collect on those sites.

We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may obtain personally identifiable information that you submit. The LaserShield® has no control over the third party's use of this information.

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Our use of cookies

The LaserShield® websites use cookies. LaserShield® will set and access LaserShield® cookies on your computer. Cookies are used to maintain a session between you and the LaserShield® web server.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

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How to update/change your preferences

The LaserShield® may send communications, promotional information, and/or newsletters to our registrants. You can choose to not receive communications from usTo review and update your choices, please do one of the following:

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Changes to privacy policy

LaserShield® may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your LaserShield® account or by placing a prominent notice on our site.

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Tell us what you think

We welcome your questions and comments. Let us know.

Last updated
November 16th, 2003

 
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